How to fix Mozilla Thunderbird errors?

Mozilla Thunderbird Won’t Open or Not Starting

Users often report about Thunderbird application not opening or starting on their computer.

Solution – To resolve this issue or to fix Thunderbird crashes issue, start Thunderbird in Safe Mode to troubleshoot persisting issues and error.

In the Safe Mode, you can reset Thunderbird settings or disable the add-ons that are creating issues. To verify, if the problem is being caused by a specific add-on, try comparing application behavior in normal mode to that of the behavior in safe mode.

Step 1: To start Thunderbird in safe mode, follow the steps below:

  • When Thunderbird is not running: Press and hold down the Shift key while starting Thunderbird to open it in safe mode.
  • When Thunderbird is running: Click on the Help menu from the top of Thunderbird window, and then select Restart with Add-ons Disabled… menu item.
  • Next, click Restart button in the dialog box.

Step 2: In the Mozilla Thunderbird Safe Mode dialog box, click the Continue in Safe Mode button to start the application in safe mode.

Error Configuring Email Alias

An email address that forwards messages to another email account is referred to as the alias. Once you setup email alias, you can freely configure Thunderbird for downloading and sorting messages to the alias account. The messages are received in the same manner as they are received in the primary account.

Some users reported that they cannot find option to send messages to the email alias. Essentially, they have problem configuring email alias.

Solution – The example specified herein will explain the procedure to configure Windows Live Mail or Hotmail account to send messages to the email alias in your Inbox.

Step 1: Sign in with Hotmail account, click on Options, and then select More Options.

Step 2: Under Customizing Hotmail, click on Rules for sorting new messages to configure the way in which messages are sorted.

Step 3: Delete the rule that specifies to place the new email messages into its own folder.

Call  +1-856-514-8666 for more help and support.

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