How to fix Mozilla Thunderbird black screen error?

 

There are various ways to repair Thunderbird blank screen. Some of the best methods have been described in details below.

1. Start In Safe Mode

To launch Mozilla Thunderbird in safe mode, first get rid of all the extensions then, assure that Thunderbird is not running on your system. Now, follow the instructions given below for different Operating Systems. For Windows OS Users:

  • Go to Start >> All Programs >> Mozilla Thunderbird (Safe Mode)

OR

  • Press Windows+R >> Type ‘Thunderbird–Safe-Mode’ >> OK button

For Mac OS X Users:

  • Launch Terminal and type “Thunderbird” in Spotlight Menu and click ‘Show All.’
  • From ‘Applications’ category just drag and drop ‘Thunderbird’ to the terminal window.
  • Attach ‘Contents/-MacOS/-Thunderbird-bin-safe-mode’ to ‘Thunderbird.app/’
  • In the final step, a user has to press Enter key to turn on the Safe Mode in Mac.

For Linux OS Users:

  • In the command line, type the path of Thunderbird (Safe Mode) and press Enter.
  • In the Menu, Go to Tools >> Add-Ons >> go to ‘Extensions’ category.
  • Here, highlight troubling extension and click Uninstall again and again.
  • Now, just shut it down and start the Mozilla Thunderbird all over again.

2. Avoid Hardware Acceleration

Users can also try the Thunderbird settings to get rid of this annoying problem.

  • Open Thunderbird and click on Tools  >> Options.
  •  Select Advanced and General tabs respectively.
  • Uncheck the option “Use hardware acceleration when available.”
  • Restart Thunderbird and check if the black screen problem is solved or not.

What If These Methods are Unable to Fix Thunderbird Black Screen

If These techniques fail to resolve the issue then you should go for any of these approaches.

1. Backup Mozilla Thunderbird Mailbox

All the Thunderbird email items like mails, contacts, tasks, notes, etc. should be backed up to avoid data loss during Mozilla Thunderbird black screen problem. However, taking the backup is same as copying Thunderbird profile. We will now show you the procedure to perform this on different Operating Systems. The working steps to take the backup is given below.

For Windows (8.1,10) Users:

  • Start Menu >> Run >> Type ‘%appdata%’ in the given field and click OK button.
  • Now Open Thunderbird folder >> Profiles folder >> open specific profile’s directory.

For Mac OS X Users:

  • Open New Finder Window and press Command+Shift+G.
  • Now, type ‘~/Library/Thunderbird/Profiles/’ and click GO.
  • Optionally, open a specific Thunderbird Profile folder.

For Linux OS Users:

  • Open file browser window and go to ‘~/.thunderbird’ directory.
  • Optionally, go to specific profile’s directory. Highlight all folders.’
  • Now, the user can copy the files to the desired backup location.
  • Type ‘tar –zcf MozillaProfiles.tar.gz*’ and press Enter to compress.
  • Compressed file created, will be called as MozillaProfiles.tar.gz.
  • Now, the user can easily restore the profile on another system.

2. Open Thunderbird Data in Outlook

Another easy and reliable workaround to be performed at this stage is to open Thunderbird items in Outlook. For this, users have to convert  emails from MBOX to Outlook PST with the help of MBOX to PST Converter. Users can easily perform the migration in a short time. Also, they can easily transfer the Thunderbird contacts using MAB Converter. Lets have a look on some of the top features of both the applications:

  • Convert emails and address book items from MBOX to PST
  • Generates a preview of emails along with attachments and contacts
  • MS Outlook installation not required for this migration
Call  +1-856-514-8666 for more help and support.

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